At Clapham Flowers, we believe beautiful blooms should be accessible to all. We are dedicated to ensuring that every customer in Clapham, regardless of ability, can seamlessly browse and order Clapham Flowers online. Our ongoing efforts focus on making our website user-friendly, barrier-free, and welcoming for everyone in our community.
Our website is designed and developed in accordance with the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1, at the AA level. These standards guide us in delivering content and services that work for users with varying abilities by providing clear navigation, readable text, and adaptable functionality.
To ensure our website is usable for customers who rely on assistive technology, Clapham Flowers uses semantic HTML, labelled forms, and logical content structure. We test our webpages with popular screen readers to provide a consistent and informative experience. Clear alt text describes images so every customer can enjoy our beautiful flower arrangements, whether they are browsing visually or audibly.
We understand the importance of clear, readable information. Clapham Flowers uses high contrast colours throughout the site, ensuring that text stands out against backgrounds for easy reading. All content has been reviewed for colour contrast in accordance with WCAG 2.1 AA success criteria, supporting customers with low vision or colour vision deficiencies as they choose the perfect Clapham Flowers to order online.
Ease of use is at the heart of our online ordering process. Forms, buttons, and navigation menus are designed for keyboard use and logical tab order, enabling customers who don’t use a mouse to place flower orders without difficulty. We regularly review our e-commerce process to remove any barriers, ensuring that every Clapham customer can order from Clapham Flowers with confidence and independence.
Accessibility is an ongoing commitment. We strive to identify and remove accessibility barriers as technology evolves and customer needs change. Our team is committed to periodic reviews and welcomes suggestions from the community. If you encounter any difficulty accessing information or placing an order on the Clapham Flowers website, please contact us. We value all feedback and will work promptly to address any issues, making sure that everyone can enjoy our services.
Your experience matters. If you have questions, encounter accessibility challenges, or wish to provide feedback about how we deliver accessible flowers to Clapham, reach out to our team through our website’s contact form or by visiting our shop in person. We are here to help ensure your online ordering experience is as smooth and enjoyable as possible, for every member of our Clapham community.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
